Insights
Laws, events & smarter practice business
Practical updates from our revenue cycle and compliance team to help your practice stay compliant and get paid.
Industry Events
Fall 2026 Healthcare Events Guide for Practice Leaders
Make the most of fall conference season: how to choose events, what sessions to prioritize, and how to bring ideas back to your practice.
Business Practices
Behavioral Health Billing: The Rules That Trip Practices Up
Time-based codes, session length documentation, and payer differences make behavioral health billing unique. Here is how to bill it correctly.
Regulations & Laws
MIPS 2026: Reporting Choices and Deadlines Explained
Quality Payment Program deadlines and reporting options for the 2026 performance year, in plain language for busy practices.
Business Practices
8 Ways to Reduce No-Shows and Keep Your Schedule Full
Every no-show is lost revenue and an unused slot another patient wanted. These eight strategies fill your schedule and protect collections.
Business Practices
Payer Contract Negotiation: What to Check Before You Sign
Fee schedules, timely-filing clauses, and clean-claim definitions hide in payer contracts. Learn what to review before renewing or signing.
Business Practices
The 6 Revenue Cycle KPIs Every Practice Should Track Monthly
Days in A/R, net collection rate, denial rate, and more: the six metrics that reveal the true financial health of your practice.
Industry Events
Open Enrollment Season: How It Affects Your Practice's Revenue
Medicare and marketplace open enrollment reshuffle patient coverage every fall. Here is how to prepare your front desk and billing team.
Staffing & Workforce
Cross-Training Your Billing Staff: A Resilience Playbook
When one person owns one function, vacation or resignation becomes a revenue crisis. Cross-training spreads the knowledge and the risk.
Regulations & Laws
FY2027 ICD-10 Updates: How to Prepare Before October 1
New ICD-10-CM codes take effect every October 1. Use this preparation guide to update systems and train staff in time.
Business Practices
Ransomware Protection for Medical Practices: A 10-Point Plan
Healthcare remains a top ransomware target. Use this 10-point plan to protect patient data and keep your practice running.
Technology & Security
Backup and Downtime Planning: Could Your Practice Survive a Ransomware Day?
When systems go down, practices still see patients. A practical backup and downtime plan keeps revenue and care moving.
Business Practices
AI in Medical Billing: What Actually Works in 2026
Separate hype from results. A practical look at where AI and automation improve billing accuracy and speed today.
Regulations & Laws
CY2027 Proposed Physician Fee Schedule: What to Watch
CMS typically releases the proposed Physician Fee Schedule each summer. Here is how to read it and when to submit comments.
Revenue Cycle & Payments
Reading Your A/R Report Like a Pro: What Each Aging Bucket Is Telling You
Your A/R aging report is a diagnostic tool, not just a number. Learn which buckets signal which problems and what to do about each.
Business Practices
7 Patient Collection Strategies That Don't Hurt Satisfaction
Patient responsibility keeps rising. These seven strategies improve collections while keeping patients happy.
Regulations & Laws
OIG Audit Priorities: Where Practices Face the Most Scrutiny
The HHS Office of Inspector General continuously updates its Work Plan. See the audit themes most relevant to physician practices.
Technology & Security
AI Scribes and Ambient Documentation: What to Evaluate Before You Buy
Ambient AI documentation can cut evening charting dramatically — if you choose and deploy it correctly. An evaluation guide for practice leaders.
Staffing & Workforce
Hiring a New Provider? Start Credentialing 120 Days Out
Credentialing delays keep new providers off panels for months — and every idle week is unfilled revenue. A timeline to protect your start date.
Business Practices
Switching EMRs Without Losing Revenue: A Step-by-Step Plan
EMR conversions often cause cash-flow dips. Follow this plan to protect revenue before, during, and after go-live.
Industry Events
Spring Practice Management Conference Highlights 2026
Key lessons from spring 2026 practice management conferences on staffing, patient access, and financial performance.
Revenue Cycle & Payments
Timely Filing Limits: The Deadlines That Silently Cost Practices Money
Miss a payer's filing deadline and the claim is denied with no appeal in most cases. Here is how to track limits and build a safety net.
Business Practices
Are Virtual Medical Assistants Right for Your Practice?
Remote virtual assistants can cover scheduling, eligibility, and billing tasks at lower cost. Here is how to decide and how to manage them well.
Regulations & Laws
Telehealth Billing Rules in 2026: What Still Applies
Medicare telehealth flexibilities have changed repeatedly. Here is how to code, bill, and document virtual visits correctly in 2026.
Technology & Security
Multi-Factor Authentication Everywhere: The Cheapest Compliance Win You Can Buy
MFA is rapidly becoming an expected HIPAA safeguard, and it costs almost nothing. A practical rollout order for practices.
Staffing & Workforce
Front Desk Burnout: The Signs to Watch and Fixes That Actually Work
Your front desk juggles phones, check-ins, collections, and portals. Here is how to spot burnout early and rebalance the load before you lose a great employee.
Regulations & Laws
DMEPOS Billing in 2026: Documentation Rules That Trigger Audits
Durable medical equipment suppliers face strict documentation rules. Learn the most common audit triggers and how to stay protected.
Business Practices
Reduce Claim Denials by Fixing Root Causes, Not Just Resubmitting
Most denials are preventable. Learn a simple root-cause framework to cut your denial rate and speed up cash flow.
Revenue Cycle & Payments
Card-on-File and Payment Plans: Modern Options for Patient Balances
Statement-only billing leaves money on the table. Card-on-file agreements and structured payment plans recover more, faster, without collections drama.
Industry Events
HIMSS 2026 Takeaways for Independent Practices
What the year's biggest health IT conference means for small and mid-size practices, from AI tools to interoperability.
Staffing & Workforce
How to Onboard a Virtual Assistant Into Your Practice in Two Weeks
A week-by-week onboarding plan that gets a new remote team member productive, compliant, and confident without overwhelming your in-house staff.
Technology & Security
Phishing Is Still the #1 Cyber Threat to Medical Practices
Most healthcare breaches do not start with sophisticated hacking — they start with one convincing email. Here is how to train and protect your team.
Business Practices
How Long Does Provider Credentialing Take? A 2026 Timeline
Credentialing a new provider can take 90 to 180 days. See a realistic timeline and how to get new clinicians billing sooner.
Revenue Cycle & Payments
Good-Faith Estimates for Self-Pay Patients: Getting It Right in 2026
The No Surprises Act requires good-faith estimates for uninsured and self-pay patients. A plain-language guide to staying compliant without slowing your schedule.
Regulations & Laws
No Surprises Act in 2026: Good Faith Estimate Compliance for Practices
Self-pay and uninsured patients are entitled to Good Faith Estimates. Learn the requirements, common mistakes, and how to stay compliant.
Business Practices
January Insurance Verification: 7 Steps to Prevent Q1 Denials
New plan years bring new cards, new deductibles, and new denials. Use these seven verification steps to protect first-quarter revenue.
Regulations & Laws
CMS Prior Authorization Rule: 2026 Deadlines Payers Must Meet
Under the CMS Interoperability and Prior Authorization final rule, impacted payers face new decision timeframes starting in 2026. Here is what it means for your practice.
Regulations & Laws
Proposed HIPAA Security Rule Changes: What Practices Should Prepare For
HHS has proposed the most significant HIPAA Security Rule update in years. Here is what practices should prepare for now, from asset inventories to MFA.
Staffing & Workforce
The 2026 Staffing Market: Why Remote Teams Became the New Normal
Hiring billing and front-office staff has never been harder. Remote and hybrid teams are filling the gap — here is what works and what to avoid.
Business Practices
The Year-End Revenue Cycle Checklist for Medical Practices
Close the year strong: a step-by-step checklist to clean up A/R, reset deductibles workflows, and prepare your practice for January.
Industry Events
Fall Healthcare Conference Season Recap: 5 Themes Practices Should Watch
From AI-assisted coding to payer denials, the fall 2025 healthcare conference circuit highlighted five themes every independent practice should plan for.
Regulations & Laws
2026 Medicare Physician Fee Schedule Final Rule: Key Takeaways
A plain-language breakdown of the CY2026 Medicare Physician Fee Schedule and what it means for reimbursement, coding, and practice budgets.
Technology & Security
Choosing an EHR: A Practice Owner's Selection Checklist
The wrong EHR costs years of frustration. This checklist covers workflow fit, billing integration, support quality, and the demo questions that reveal the truth.
Revenue Cycle & Payments
Patient Payment Estimates: Collecting More at the Front Desk
Patients now carry more of the bill than ever. Practices that quote clear estimates at check-in collect noticeably more — here is how to do it well.
Regulations & Laws
ICD-10-CM FY2026 Code Updates: What Practices Must Change Now
The FY2026 ICD-10-CM code set took effect October 1, 2025. Here is how to update templates, superbills, and coder workflows to avoid denials.
Complimentary AR Review
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